Gmail sucks: Part 3

So I submitted the help form for my Gmail inbox disappearing. And here’s the Google Team’s response (in a nutshell):

Hello,

Thanks for your report.

We have completed a thorough investigation of your Gmail account, and can confirm that a technical problem did not cause the behavior you reported. We apologize for any inconvenience you might have experienced.

To ensure the security of your account, we suggest that you take the following measures:

In which they continue to tell me to 1) change my password and 2) change my security question. Hate to tell you this Google, but this isn’t a user error, this is a technical error. I even talked to a distant relative who works at Google and he said that this has happened before but they can restore my emails. So now the problem is, who is that someone?

Did anyone else have this problem and get it fixed?